Thinking about a green belt or brown belt project around training or employee development? Here’s the key. You have to think about learning as a process and not an event or series of events. If you map out from end to end how you actually learn something to a high level of proficiency, you will have the steps in a process. Consider how you learn to make an effective presentation. You might take a course or series of courses, but you also have a lot of practice, feedback and coaching required. It takes more than one role play to master presentation skills.
Once you have a process, you can apply all the process improvement tools to do four important things from a quality perspective, 1 reduce time, 2 eliminate waste, 3 decrease variability and 4 cut costs. Take just the area of variability. If everyone learn how to do something in a slighty different way, you have a high degree of variability on the job.
There is a lot more to this, but this is the logical start.
